Privacy Policy



Last updated: 23/01/2026

Who’s responsible for your data

Artemis London is operated by Theo Alexander Design Limited (Company No. 16172229). I’m responsible for how your personal data is handled on this website.

Contact:

Email: theo@artemislondon.com

Address: 44 Rosemont Avenue, N12 0BX, United Kingdom

What I collect

I only collect what I need to run the website and fulfil orders, such as:

  • your name and contact details

  • billing and delivery address

  • order details and any custom specifications you send me

  • messages you send via forms, email, or live chat

  • basic technical data (like IP address, device/browser info, pages viewed), usually via cookies/analytics

How I use your data

I use your information to:

  • process payment and fulfil your order

  • deliver your furniture and provide customer support

  • reply to enquiries and quotes

  • improve the website and understand what content is useful (analytics)

  • meet legal/accounting obligations (for example tax records)

I do not sell your personal data.

Payments

Payments are handled securely through the payment options offered at checkout (for example card payments, Apple Pay, PayPal, and Klarna depending on your choice). I don’t store full card details.

Who I share data with

I only share information when it’s necessary to run the store, including with:

  • website/e-commerce providers (to operate the shop and checkout)

  • payment providers (to process payments)

  • courier/delivery services (to deliver your order)

  • analytics tools (to understand site usage, typically in aggregated form)

These providers are only given what they need to do their job.

Cookies

This website uses cookies to make the site work properly (including checkout) and to understand how it’s used. You can control cookies in your browser settings, but disabling essential cookies may affect site functionality.

How long I keep your data

I keep personal data only for as long as needed to fulfil orders, provide support, and meet legal/tax requirements. After that, I delete it or anonymise it.

Your rights

You can ask to access, correct, delete, or restrict the use of your data, or object to certain processing. To make a request, email theo@artemislondon.com.

You can also complain to the UK regulator, the Information Commissioner’s Office (ICO).

Updates

If I update this policy, I’ll change the “Last updated” date at the top.